These terms and conditions apply to the use of the Fabulous Organic website (www.fabulousorganic.co.uk).
By accessing this website and/or placing an order you are agreeing to comply with and be bound by the following terms and conditions of use. Terms may alter if necessary and therefore you should check them before you make a new purchase. If you have any questions relating to these terms and conditions please contact us.
The term “we” or “us” refers to Fabulous Organic. The term “you” refers to the user or viewer of our website. Website means the website located at www.fabulousorganic.co.uk or any subsequent URL which may replace it.
The content of the pages of this website is for your general information and use only. It is subject to change without notice. We use reasonable endeavours to verify the accuracy of information we place on our website. However, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. We make no warranty that the Website will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs.
All orders are subject to availability. If the product you have ordered is not available from stock you will be contacted by e-mail and you will have the option either to wait until the item is available from stock or to cancel your order. We are under no obligation to accept your order, but would normally do so where the product is available.
You warrant that the User Information which you are required to provide is accurate and true to your knowledge. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
Any product displayed at a special promotional price on the website will have the offer closing date clearly displayed. The closing date must be taken as finite and will be valid for all order placements accepted prior to midnight on the offer closing date displayed. Fabulous has the right to shorten or extend the offer without prior notification.
Prices include all taxes. Orders will be subject to a postage and packing charge. The total cost of your order is the price of the Products ordered plus postage and packing. You will receive an electronic confirmation of our receipt of your order via e-mail. Payment can be made by any of the specified Payment Methods. Payment will be debited and cleared from your account before the despatch of your Product. You confirm that the credit/debit card/Paypal account that is being used is yours.
All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. We do not store any details of your credit card nor do we have access to any information on the authorisation process of your credit card, the only information we are told by our credit card processor (PayPal) is whether your Credit Card was Authorised or Failed.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.
We aim to despatch within 2 working days. If the product is out of stock and we have all ingredients in stock to make up a new batch, we will endeavour to despatch within 5 working days. If we need to order more ingredients to make up a new batch, we will notify you of this by email. You have the option to wait until the product is available or to cancel your order. All deliveries will be to the address specified in your order. Orders under 2kg will be sent Royal Mail first class. Orders 2kg and over will be sent by ParcelForce / another courier and may require a signature on receipt. We may, at our discretion and expense, deliver parts of your order separately. You will be responsible for the products as soon as they are delivered. If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and the products will be stored.
Cancelling the Contract and Returns
You may cancel your order within 7 working days of receipt. Please contact us by email and return the goods to us in perfect condition using signed for delivery. We will refund the purchase price including the cost of delivery to you. You are responsible for the cost of returning the product to us.
If the goods you receive are not the goods you originally ordered or are damaged or faulty upon receipt, you may exchange them or obtain a full refund. When returning damaged, faulty or incorrect orders, we will refund the full purchase price including the delivery charge. We will also refund return charges (cost for returning the goods to us) upon production of a receipt. When exchanging damaged, faulty or incorrect orders we will dispatch replacement items to you free of charge.
Before returning goods to us, please email us at firstname.lastname@example.org. Goods should be returned to us at the following address: Fabulous, 4 Sutton Close, Frome, Somerset, BA11 2UL. Please enclose your name, address and the initial email confirming payment for the goods.
If you have any complaints or comments about our web site or any of the products provided to you, please contact us on email@example.com or write to us at Fabulous, 4 Sutton Close, Frome, Somerset, BA11 2UL
Descriptions of products
To the best of our knowledge, the product descriptions on the site are accurate and up-to-date. However, specifications or design changes may be made from time to time which have not been reflected on the site. Slight variations, for example, in graphics or colour, should be expected. All measurements, weights and volumes are approximate.
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
We will not be liable to you for any breach of our agreement, for delay or failure to perform if the delay or failure is due to acts of God, civil commotion, industrial action, riots, floods, drought, fire, legislation or other cause beyond our reasonable control. This does not affect your statutory rights. If we choose not to enforce a right under our agreement, that decision will not prevent us from enforcing other rights, or the same right on a later occasion. If any part of the Conditions is declared unlawful or unenforceable, then that provision shall be deemed deleted from the Conditions and the remaining provisions of the Conditions shall remain in full force and effect. Your use of this website and any dispute arising out of such use of the website will be governed by English law and any disputes will be resolved exclusively by English Courts.
Third Party Links
We may provide links to other websites. We are not responsible for the availability or content of such external sites. Links to external sites do not signify that we endorse the website(s).
Intellectual Property and Right To Use
This website contains material which is owned by us. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only. Reproduction is prohibited unless with our written permission.